Welcome to the Customer Support site. Please select from one of the Frequently Asked Questions below. We pride ourselves in providing excellent service and will do everything we can to help.
All orders are processed and shipped out within 1 business day and are sent via USPS First Class. Delivery usually takes between 3 - 5 business days depending on your location. If you selected priority shipping you will receive your order more quickly.
We regret to inform you that we are unable cancel an order once on order has been placed. Your order is immeidately placed into our shipping queue and will be shipped out as quickly as possible according to your selected shipping options. Due to the current extreme levels of interest that we have seen for our products we ask that you please allow up to 2 weeks for delivery of your order.
Kind regards,
Customer Care
We currently have tens of thousands of people taking our products and getting great results. Most people stay with the program for 4-6 months to get the most from the program.
If you would still like to cancel your membership. Please click
here to contact our Customer Service department.
To return your product you will need to contact our Customer Service department to obtain an RMA number. Click
here to contact support.
One of the special advantages of participating in the trial offer that you chose is enrollment into the product Lifestyle Program. The Lifestyle Program provides exceptional savings and an automatic montly shipment of the product. People who see the best results generally will maintain an active lifestyle and participate in the Lifestyle Program for at least 6 months.
If you would like to cancel your membership please click
here to contact support.
The $39.95 charge is the remaining balance of your trial product after the 14 day trial period ended. Please review the full terms and conditions of the offer you participated in on the product's website which you purchased from for further explanation.
You agreed to the Terms and Conditions of the offer when you placed your order for the trial offer.
When you placed your order, you opted in to receive the Hoodiburst Gum and Hoodiawater Liquid Hoodia Extract in addition to your order. These were optional items on the order page that you ordered from.
Most people actually prefer to use all 3 products together. By using all 3 products, you will experience the most powerful combination of appetite suppression and weight loss available today. We hope you decide to give our products a try!
We're sorry that you were unable to find the answer to your question here. Please click
here to contact Customer Service.